Frequently Asked Questions

WHAT IS A PRIVATE RIDE?

A private ride is private car service, meaning you/your group of people- will not be asked to share a vehicle with other travelers.

WHAT ARE YOUR STANDARD CANCELLATION POLICIES?

Sedan and SUV – Cancellation notices are required 72 hours prior to the scheduled reservation to avoid extra penalties. All Cancellation for Limousines should be made a minimum of two weeks and more in advance to avoid cancellation fees! Deposits are non-refundable under any circumstances.

IF MY FLIGHT COMES IN EARLY OR LATE, HOW WILL THE DRIVER KNOW?

We track all flights, and our internal system automatically alerts us when a flight isn’t running on schedule. You will not be charged if your flight arrives late. We will monitor your flight and make the appropriate adjustments for your pickup time.

WHERE DO I MEET MY CHAUFFEUR AT DENVER INTERNATIONAL AIRPORT?

Your chauffeur will meet you on Level 5. (Commercial vehicle Level) outside the terminal. As you exit from the baggage claim area West Side Door#506, East Side Door#511, please go to the Island 2 (Limo PU Island). Our chauffeur will be standing at the vehicle holding a sign with your name on it. If for some reason you do not see your chauffeur, ple

IS THERE A FEE FOR MEET & GREET SERVICE?

Argo Limo charges an additional $65.00 for domestic meet & greet service and $95.00 for international meet & greet service.

IS THERE A FEE FOR WAITING PERIODS?

Yes, unscheduled waiting time is charged $20.00 every fifteen (15) minutes. There is a 15-minute wait time grace period on all private (scheduled) ride service.

WILL THE CHAUFFEUR HELP ME WITH MY BAGS?

Yes, the chauffeur will gladly assist you with your luggage at the vehicle. Chauffeur is not allowed to assist you from the baggage claim, because He/ She must stay at the vehicle. (Rule and law of the DIA ground transportation Department)

DO YOU REQUIRE A DEPOSIT AND WHEN DO I PAY IT?

We do require a credit card guarantee for payment and/or a prepaid non-refundable deposit. A credit card authorization form will be sent to you to complete at the time of reservation. This applies to all reservations including airport transfers, hourly rentals and bus charters.

IS SMOKING ALLOWED IN THE VEHICLES?

No. All our vehicles are NON-SMOKING. If any passenger smokes in a vehicle a minimum cleaning fee of $250.00 will apply, plus cost of repairs for any damage related to smoking.